Yes, CPAP Store London – FAQs

UK-based purchases at our retail store: Yes, a valid prescription is required in the UK for CPAP, Auto-CPAP, and BiPAP machines supplied from within the United Kingdom more specifically at our retail store. Masks, accessories, and replacement parts do not require a prescription.

Online purchases at www.CPAPstoreLondon.co.uk – Prescription requirements may differ depending on the country of supply, destination, and applicable regulations. Customers ordering CPAP machines for personal use are responsible for ensuring compliance with local laws and medical requirements in their jurisdiction.

Yes. CPAP machines and sleep apnoea equipment are legal and widely used in the UK
for the treatment of obstructive sleep apnoea.

Yes. Customers may purchase CPAP masks and accessories without restriction.
CPAP machines require a valid prescription, regardless of residency status.

CPAP machines and sleep apnoea equipment are available through CPAP Store London,
specialising exclusively in CPAP therapy products and accessories.

Yes. We offer delivery throughout London and surrounding areas.
Availability and delivery times may vary based on product and location.

Yes. We provide UK-wide shipping for CPAP machines, masks, and accessories.

CPAP machine pricing varies depending on brand, features, and therapy type.
Auto-CPAP and BiPAP machines typically cost more than standard CPAP devices.

Yes. CPAP masks are sold separately and are available in multiple styles and sizes,
including nasal masks, full-face masks, and nasal pillow masks.

For individuals with pacemakers, metal implants, or other implanted medical devices,
non-magnetic mask options are available.

Customers with facial sensitivity, recent surgery, or comfort concerns can receive
guidance on selecting suitable mask designs and materials.

We carry leading international CPAP brands such as ResMed, Philips Respironics,
Fisher & Paykel, Löwenstein, BMC, Breas, CPAP Store USA, Transcend and compatible CPAP accessories.

Yes. We offer Auto-CPAP and BiPAP machines suitable for a range of therapy needs,
subject to prescription requirements.

Yes. Compact travel CPAP machines, including FAA-approved models, are available
for frequent travellers.

We offer nasal masks, full-face masks, nasal pillow masks, and replacement cushions
in various sizes and configurations.

Yes. Our team can provide guidance based on sleep position, comfort preferences,
and breathing habits.

Yes. We stock CPAP cushions, tubing, filters, humidifier water chambers,
and other replacement parts.

Yes. All products sold are brand new, sealed, and sourced through
authorised distribution channels.

No. We only sell brand-new CPAP equipment to ensure hygiene, safety,
and manufacturer warranty coverage.

Yes. We provide general guidance on CPAP setup, mask fitting,
and ongoing equipment support in store, via email, LiveChat, Whats App and phone call support.

Yes. CPAP machines include a manufacturer’s warranty covering defects,
subject to standard terms and conditions.

We specialise exclusively in CPAP and sleep apnoea equipment and have over
two decades of experience serving CPAP users globally.
Our focus on sleep therapy allows us to offer informed guidance,
trusted products, and consistent customer support.

Yes. We regularly assist first-time CPAP users with equipment selection
and general therapy education.

Yes. We assist with equipment upgrades, replacements,
and compatible accessories as therapy needs change.